Ask Hermie

Ask Hermie: An Integrator Gets Schooled!

Hermie is the consummate AV Professional, having lurked behind the scenes at Herman Pro AV and Herman Integration Services for years. When it comes to the professional audiovisual business, Hermie walks the walk and talks the talk. In fact, he doesn’t just talk about AV stuff until he’s blue in the face, he’s done it so much he’s blue all over! So, if you have a burning AV question, just “Ask Hermie!”

QUESTION:

Dear Hermie. On our last project, a classroom installation at a local University, we needed 22 products and components from 14 different manufacturers. The school wanted the install done during the holidays, while the students are out. No problem, as our crew was working. All good… until 4 shipments from two of our manufacturers were delayed due to “seasonal shipping” issues. So much for a happy holiday. We had to delay the job until after the New Year, and our school customer was about ready to expel us! How can we avoid getting kicked out of class in the future? – Signed, No Class in Colorado

HERMIE:

Dear No Class,

Ack! Missing school deadlines is something I can remember all too well. Hermie and Homework never quite got along… But I digress. This is about you, not me, right? One way to re-enroll with your customers and remove the pain of postponing projects is to work with a Pro AV distributor!

If you read Commercial Integrator you may have seen the results of the recent survey they did about AV Distributors. According to the answers from over 450 integrator respondents, the most important thing they need from a distributor is order consolidation! Instead of 14 PO’s, 14 invoices, and 14 shipments from 14 manufacturers, you could have placed a single order with a distributor and received all 22 items at the same time, on time! Frankly, this is what my buddies at Herman do every day for hundreds of integrator partners.

Maybe it’s time for you to get to the head of the class by working with a distributor like Herman!

Do you have a question for Hermie? Email Hermie@HermanProAV.com and he may answer your question here in a future column.