Ask Hermie


Hermie is the consummate AV Professional, having lurked behind the scenes at Herman Pro AV and Herman Integration Services for years. When it comes to the professional audiovisual business, Hermie walks the walk and talks the talk. In fact, he doesn’t just talk about AV stuff until he’s blue in the face, he’s done it so much he’s blue all over! So, if you have a burning AV question, just “Ask Hermie!”


Dear Hermie. Given your years of experience with AV Installations, what are the most common things an Integrator should watch out for when doing an office installation? Signed – Curious in Kentucky


Dear Curious,

That’s an easy one. Cleaning crews! If you’re doing an AV installation in a corporate office, watch out for the cleaning crews – especially the ones that work the night shift! Their daily dust off can turn your installation day into a nightmare. I can remember one time I completed a primo conference room setup – a fantastic suite of Creston products, wired and wireless touchscreens, a DigitalMedia presentation system, lighting and shading, the works! It was a beautiful job!

The next day the client called me to complain that nothing worked. After they stopped yelling and screaming at me, I said, calmly, I’ll be right over. So I schlepped back to the site, only to find that the nightly cleaning crew had unplugged the master controller in order to plug in their vacuum. Sucks, right? (The vacuum, I mean.)

So, now after every job, I make sure the critical plugs are hidden, screwed to the outlet, or labeled DO NOT TOUCH!

You asked what an integrator should watch out for at an office installation? I got two words for you: Cleaning Crews!!!

About Herman Pro AV

Herman Pro AV is a leading provider of professional AV products, procurement services, and labor resources to systems integrators in the commercial AV industry. Celebrating 55 years in business, Herman empowers Pro AV integrators to achieve more by relying on Herman for trained, experienced technical personnel, complete project coordination, and one-stop purchasing from more than 60 leading manufacturers. Integrator partners leverage Herman’s deep industry experience and expertise to improve operational efficiencies and achieve time and cost savings related to the procurement and management of project materials and labor resources. Click to learn more about Labor Services, or visit us at

Do you have a question for Hermie? Email and he may answer your question here in a future column.