Ask Hermie

Hermie is the consummate AV Professional, having lurked behind the scenes at Herman Pro AV and Herman Integration Services for years. When it comes to the professional audiovisual business, Hermie walks the walk and talks the talk. In fact, he doesn’t just talk about AV stuff until he’s blue in the face, he’s done it so much he’s blue all over! So, if you have a burning AV question, just “Ask Hermie!”

Dear Hermie,

Happy New Year, Hermie! Boy am I glad 2020 is over, and I am sure you are too. Hermie, my usual New Year’s resolutions are pretty standard – lose some weight, exercise more, save money – the usual stuff to make positive changes for the new year. But after such a crazy year, I feel I should do better this year, so I am here to ask you, Hermie! With all your insights and wisdom, what do you recommend as some good New Year’s resolutions for someone in the AV Industry?

And thanks, Hermie, for all you do. You’ve been a shining blue beacon of inspiration for all of us AV professionals!
Signed – Resolutionless in Rochester

Dear Resolutionless,

Aww, shucks, you’re making me blush with your kind words. And I gotta say, when my blue cheeks blush a rosy red, it ain’t a pretty sight. But it’s not about me… I’m here to help you! Let me answer your question.
Instead of traditional resolutions, I like to start each new year with three focus words that represent my goals for the year. Last year my three words were Travel, Restaurants, and Concerts. You see in 2019 I worked so hard I hardly got out, so I resolved to see more places, eat out more, and see more live music in 2020. Well, we all know how that turned out… Instead, I spent much of last year at home, being blue while trying not to feel blue. But again, it’s not about me.

So instead of giving you some recommended resolutions for AV professionals in 2021, I’m going to give you three words: CONNECTION, CARE, and COLLABORATION. Connection is more important than ever, and connection is what we do in the AV industry! We create and install products and technologies that help folks connect better. Whether it is a fully decked out conference room, a strategically placed video wall, or equipping a lecture hall with screens, speakers, mics, and streaming cameras, everything we do helps make connections!

Care is the four-letter word I think we should all be focused on in 2021. Care for yourself. Care for your customers. Care for your co-workers. Care for your family, friends, and neighbors. If we all care more, it will be a great year ahead!

Finally, my third word for 2021 is Collaboration. Our industry is built upon lots of groups working together to deliver a great result for our customers. Integrators collaborate with manufacturers, distributors, sub-contractors, and even our clients themselves to put all the pieces together for a successful installation. It’s that spirit of collaboration that makes the AV Industry great, and if you encourage and appreciate collaboration, you’re sure to have a rewarding and satisfying year.

So those are my three words for you, instead of the requested resolutions. And I’ll end this column with three more words: Happy New Year!

Do you have a question for Hermie? Email and he may answer your question here in a future column.